We are looking for a Sales Manager to join a team working with users of an iGaming platform. The main goal is to engage with warm leads, help users understand the product, and convert interactions into deposits.

Responsibilities:

Work with a warm user base via phone calls, messengers, and SMS.
Present the product, promotions, and offers with the goal of converting users into depositors.
Identify customer needs and handle objections.
Conduct follow-ups and multiple touchpoints with users.
Work with provided sales scripts while adapting communication flexibly to each user.
Follow established standards for response time, number of touchpoints, and call quality.
Meet KPIs related to workload and deposit conversion.
Handle a high volume of communication — approximately 150–200 calls per day.

Requirements:

Experience in B2C sales, preferably phone sales.
Ability to identify customer needs, present products effectively, handle objections, and close customers on the target action.
Comfortable working with a high volume of calls.
Results-driven and comfortable working toward KPIs.
Excellent command of Russian.
Fluency in at least one of the following languages: Uzbek / Azerbaijani / Spanish (LATAM) / Tajik / Kyrgyz.
Strong verbal and written communication skills and confident PC user skills.

Nice to have:

Experience in iGaming / betting / gambling.
Experience in phone sales / telemarketing.
Understanding of basic sales metrics, including conversion rates, contact rates, and sales funnels.
Experience with CRM systems and Google Sheets.

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